es

Business email on your own domain: professional, under your control and out of spam

An address like sales@yourcompany.com tells customers who you are, but it only works well if your company owns the accounts and the domain is set up so messages reach the inbox. We help you pick where your email lives, configure it and bring over the mail you already have.

Set up my emailCompare options

Email problems we see at small businesses

Nearly all of them come down to configuration and housekeeping, not more licenses:

  • Your quotes land in customers’ spam folders and you can’t figure out why.

  • Your team uses personal Gmail or Outlook accounts, so when someone leaves, their contacts and history leave too.

  • Email runs on the same hosting as your website: when the site goes down, mail stops arriving.

  • Nobody has the admin password for the company’s email account.

  • Someone is sending spoofed emails from your domain, and your customers believe them.

Where your business email can live

Three common paths. The right one depends on how your team works, not on the brand.

  • Email from your host

    What it is
    Mailboxes on the same server as your website, managed from the hosting control panel.
    Best for
    A few mailboxes and basic email use.
    How you pay
    Usually bundled with the hosting plan.
    Main risk
    If hosting fails or you switch hosts, email is affected; sending reputation is shared.

  • Google Workspace

    What it is
    Gmail on your domain, alongside Drive, Calendar and Meet.
    Best for
    Teams that work in the browser and in shared documents.
    How you pay
    A monthly or annual subscription per user.
    Main risk
    The admin account ending up in one employee’s name.

  • Microsoft 365

    What it is
    Outlook on your domain, alongside OneDrive and the Office apps, depending on the plan.
    Best for
    Teams that live in Word, Excel and Outlook.
    How you pay
    A monthly or annual subscription per user.
    Main risk
    Mixing different plans makes licensing and administration messy.

General comparison as of October 2026; other solid platforms exist. Each provider sets its own plans and pricing.

What gets your email into the inbox

Major mailbox providers check whether whoever sends on behalf of your domain is allowed to. Three DNS records handle that: SPF lists the servers that may send for you, DKIM signs each message to prove it wasn’t altered in transit, and DMARC tells the receiving server what to do with mail that fails those checks, and sends you reports. Since February 2024, Gmail has required SPF or DKIM from every sender, and all three from anyone sending more than 5,000 messages a day to Gmail users. If you also send newsletters or invoices from another tool, that tool has to be authorized on your domain too. Because we manage DNS for the sites we build, we publish these records ourselves.

What’s included when we set up your email

The technical side and the admin side, so email never depends on one person.

  • Company-owned accounts

    The admin account belongs to your company, and any outside access, ours included, can be revoked whenever you want.

  • SPF, DKIM and DMARC

    We publish all three records and start DMARC in monitoring mode so legitimate mail isn’t blocked while we fine-tune.

  • Aliases and shared inboxes

    sales@, billing@ or support@ as aliases or groups, so you don’t pay for a mailbox per address.

  • Migration from your old provider

    We move messages and folders and, where the platform allows it, contacts and calendars too.

  • Two-step verification

    A second factor on every account: one of the most effective defenses against stolen passwords.

  • Smooth offboarding

    When someone leaves, their mailbox is kept or forwarded, so no customer writes to an address nobody reads.

What our clients say

Real reviews our clients left on Google.

  • Viviana Hidalgo Alvarado

    October 2026

    I really enjoyed my experience with User Media. They are very professional, attentive, and always look for the best way to help. I love that they listen to ideas, give good advice, and propose solutions I hadn't even considered. It's clear they know what they're doing and enjoy their work. I highly recommend them!

  • Dayanna david tapias

    October 2026

    I loved working with User Media. They're incredibly creative, have amazing ideas, and pay close attention to detail. I especially appreciated their dedication and how easy they are to work with. Highly recommended!

  • Daniel Gómez

    October 2026

    I loved working with User Media. They're incredibly creative, have amazing ideas, and pay close attention to detail. I especially appreciated their dedication and how easy they are to work with. Highly recommended!

  • Andrés Felipe Pájaro Martinez

    October 2026

    A very good experience with User Media. They've helped us with various digital projects and have always demonstrated knowledge, commitment, and a great willingness to find solutions. I especially want to highlight their expertise in web development and automation. I highly recommend them.

  • Sergio Andres Pájaro Martinez

    October 2026

    Our experience with User Media has been excellent. They've supported us in content creation projects for social media, news, web development, and process automation. Something I particularly appreciate is that they don't just execute our requests; they get involved, propose ideas, and constantly seek new ways to leverage technology. Their experience, commitment, and passion are evident in every project. Without a doubt, they're a great technology partner that I highly recommend.

  • Johnattan Rodriguez

    December 2025

    We've worked with Crece Virtual on several web design projects for our Barranquilla operation. Their team demonstrated a solid command of both WordPress and React, adapting to the specific needs of each project based on our technical and functional requirements. What we value most is the quality of the codebase they deliver. Each project has a clean and well-organized structure, which has greatly facilitated updates and the addition of new features when needed. The technical documentation they provide is clear and useful for our internal team. Communication throughout the entire process was smooth and professional.

  • Evelintoya1011 Montoya

    December 2025

    Working with Crece Virtual transformed how we acquire clients. From the outset, they understood our business and guided us through everything: digital strategy, website architecture, and domain selection. The WordPress site, with a custom theme and widgets created in Elementor, turned out exactly as we needed: fast, clear, and designed to make requesting quotes effortless. Thanks to technical SEO, link building, and Google Ads campaigns in Medellín, our quote requests increased several times over, stabilizing at nearly 500% higher than at the beginning. The automation that sends leads from WhatsApp to Google Sheets, complete with all the data and UTM parameters, allows us to better measure sales and repeat purchases. Furthermore, their hosting, domain, and Google Workspace services have been reliable, and whenever we need support, they're always there with quick and clear answers.

  • Diana C

    November 2025

    We have been working with Crece Virtual for several months now, and it has been a great experience. They built our website in Next.js, and it turned out super fast and professional. The best part is that they didn't leave us on our own after delivery: every month they make updates and improvements, and when we need something urgently, they always respond very quickly. Their support has been impeccable. In addition to the website, they manage our Google Ads campaigns and SEO. Honestly, everything has worked very well. The campaigns bring in good leads and have us well positioned on Google and Bing. They are very professional but also very approachable, always explaining everything clearly. I recommend them without hesitation.

  • Rafael Castaño

    November 2025

    We hired Crece Virtual to redesign our corporate website and improve our SEO. The result completely exceeded our expectations. The design is elegant, professional, and conveys the seriousness we needed as an environmental project. Navigation is intuitive, and our clients can easily find the information they're looking for. Regarding SEO and ads, we now appear in the top Google results for the searches that matter to us. The team was incredibly professional, met every deadline, and was always available to answer questions. It's clear they know what they're doing.

  • IVAN BLANCO

    November 2025

    We're currently working with the Crece Virtual team on both web design and Google Ads campaigns. The site looks very professional, and the SEM campaigns are consistently generating high-quality leads. What I value most is their transparency: they explain everything clearly, send detailed reports, and are always optimizing to improve results. They're experts at what they do.

  • Juan Jose Cano Giraldo

    November 2025

    They designed a corporate website for us, optimized for local search. The SEO is flawless; we appear in the top results. Website traffic increased by 350%. Excellent service, support, and monthly follow-up.

  • Litografia Azabache

    April 2024

    We want to express our complete satisfaction with the work done by Crece Virtual. They developed a digital business model for us that included creating our website and managing our Google Ads campaigns. Their customer-centric approach and attention to detail impressed us from the start. The website is exceptionally well-designed, and the Google Ads campaigns generated a significant increase in traffic and conversions. We would recommend Crece Virtual without hesitation.

  • Tomás Vélez

    February 2024

    Crece Virtual has become our greatest ally. They are incredibly creative in their web design and have given us a unique online presence. They are experts in Google Ads and significantly increase your business's visibility. Furthermore, their specialization in software development allows them to offer customized solutions. With Crece Virtual, you're on the right track if you're looking to expand your online presence to more leads and different markets.

  • Adriana Hernandez

    February 2024

    Recommended, they designed the school's website, provided technology training (software) to the entire staff, and were extremely responsive and fast.

Business email FAQ

Business email or a free Gmail account?

A free account is personal: if that person leaves, the account and its conversations go with them, and customers see @gmail.com instead of your brand. Business email uses your domain, and your company controls the accounts. If your team likes Gmail, they can keep using it on your domain through Google Workspace.

Who should control our email accounts?

Your company. The admin account should be in the company’s name, with a backup admin and two-step verification turned on. That way you can create, suspend or recover mailboxes without depending on an employee or a vendor.

Can you migrate our existing email?

Yes. We copy messages and folders from your current provider while you keep working, switch the MX records at an agreed time, and run a final sync to catch anything that arrived during the cutover. Contacts and calendars depend on what each platform supports.

Why are my emails going to spam?

The usual suspects are missing or broken SPF, DKIM or DMARC records, newsletters sent from the same account you use day to day, stale contact lists or a server with a poor reputation. We look at the headers of a message that hit spam and at your domain’s records to find the actual cause.

Can my email and website be hosted in different places?

Yes, and it’s usually the healthier setup. Your domain’s DNS sends web visitors to your host and email to your mail platform through separate records, so a website problem won’t take your email down, and changing hosts doesn’t mean moving mailboxes.

Related to your email

Is your email landing in spam, or depending on one person?

Tell us your domain, how many people use email and where it’s hosted today. We’ll review your records and suggest the simplest setup that works.

Review my email

We use cookies

We use cookies and similar technologies to improve your experience, personalize content, and analyze our traffic. By clicking 'Accept all', you consent to the use of all cookies.