Part of how we work with every client

Digital consulting to decide what to do before you invest

As your digital advisors, we help you sort out the decisions (website, domain, customer acquisition, tracking and tools) and figure out what comes first, with clear criteria and without selling you everything at once.

Decisions that usually bring people to consulting

You don’t need a defined project. One of these questions is enough:

  • You have three website quotes you can’t compare, because each one includes different things.

  • You don’t know who controls your domain, your DNS or your Google accounts, or what happens if that person leaves.

  • You’re being pitched SEO, ads, social media and a CRM, and you don’t know what you need first.

  • You want to use AI in your business, but you’re not sure in which process or with what risks.

  • Your site works, but nobody knows where your customers come from.

Is consulting what you need?

Sometimes it is, and sometimes it’s better to go straight to a specific service.

It helps if…

  • You’re about to invest in a website, marketing or software and want to decide with clear criteria.
  • You have several proposals and don’t know how to compare them.
  • Your team is small and there’s no one technical to steer it.
  • Something half-works and you can’t tell whether to fix it or start over.

Go straight to a service if…

  • You already know exactly what you need and just want someone to build it.
  • You need an in-depth review of one area, like technical SEO or your GA4 setup: each has its own page.
See all services

How consulting works

  1. 1

    What you need to decide

    We start with the decision, not the tool: what worries you, what you have today and what can’t fail.

  2. 2

    A look at what exists

    We review your site, domain, accounts and whatever data you have, so we talk about facts, not assumptions.

  3. 3

    Options and trade-offs

    We lay out the possible paths, what each one involves and which we recommend, even if we’re not the ones carrying it out.

  4. 4

    Priorities in writing

    What to do first, what can wait and what you can skip, ready to share with your team.

  5. 5

    Ongoing guidance

    If we work together on the build, consulting continues throughout the project. That’s how we work with every client.

What our clients say

Real reviews our clients left on Google.

  • Viviana Hidalgo Alvarado

    October 2026

    I really enjoyed my experience with User Media. They are very professional, attentive, and always look for the best way to help. I love that they listen to ideas, give good advice, and propose solutions I hadn't even considered. It's clear they know what they're doing and enjoy their work. I highly recommend them!

  • Dayanna david tapias

    October 2026

    I loved working with User Media. They're incredibly creative, have amazing ideas, and pay close attention to detail. I especially appreciated their dedication and how easy they are to work with. Highly recommended!

  • Daniel Gómez

    October 2026

    I loved working with User Media. They're incredibly creative, have amazing ideas, and pay close attention to detail. I especially appreciated their dedication and how easy they are to work with. Highly recommended!

  • Andrés Felipe Pájaro Martinez

    October 2026

    A very good experience with User Media. They've helped us with various digital projects and have always demonstrated knowledge, commitment, and a great willingness to find solutions. I especially want to highlight their expertise in web development and automation. I highly recommend them.

  • Sergio Andres Pájaro Martinez

    October 2026

    Our experience with User Media has been excellent. They've supported us in content creation projects for social media, news, web development, and process automation. Something I particularly appreciate is that they don't just execute our requests; they get involved, propose ideas, and constantly seek new ways to leverage technology. Their experience, commitment, and passion are evident in every project. Without a doubt, they're a great technology partner that I highly recommend.

  • Johnattan Rodriguez

    December 2025

    We've worked with Crece Virtual on several web design projects for our Barranquilla operation. Their team demonstrated a solid command of both WordPress and React, adapting to the specific needs of each project based on our technical and functional requirements. What we value most is the quality of the codebase they deliver. Each project has a clean and well-organized structure, which has greatly facilitated updates and the addition of new features when needed. The technical documentation they provide is clear and useful for our internal team. Communication throughout the entire process was smooth and professional.

  • Evelintoya1011 Montoya

    December 2025

    Working with Crece Virtual transformed how we acquire clients. From the outset, they understood our business and guided us through everything: digital strategy, website architecture, and domain selection. The WordPress site, with a custom theme and widgets created in Elementor, turned out exactly as we needed: fast, clear, and designed to make requesting quotes effortless. Thanks to technical SEO, link building, and Google Ads campaigns in Medellín, our quote requests increased several times over, stabilizing at nearly 500% higher than at the beginning. The automation that sends leads from WhatsApp to Google Sheets, complete with all the data and UTM parameters, allows us to better measure sales and repeat purchases. Furthermore, their hosting, domain, and Google Workspace services have been reliable, and whenever we need support, they're always there with quick and clear answers.

  • Diana C

    November 2025

    We have been working with Crece Virtual for several months now, and it has been a great experience. They built our website in Next.js, and it turned out super fast and professional. The best part is that they didn't leave us on our own after delivery: every month they make updates and improvements, and when we need something urgently, they always respond very quickly. Their support has been impeccable. In addition to the website, they manage our Google Ads campaigns and SEO. Honestly, everything has worked very well. The campaigns bring in good leads and have us well positioned on Google and Bing. They are very professional but also very approachable, always explaining everything clearly. I recommend them without hesitation.

  • Rafael Castaño

    November 2025

    We hired Crece Virtual to redesign our corporate website and improve our SEO. The result completely exceeded our expectations. The design is elegant, professional, and conveys the seriousness we needed as an environmental project. Navigation is intuitive, and our clients can easily find the information they're looking for. Regarding SEO and ads, we now appear in the top Google results for the searches that matter to us. The team was incredibly professional, met every deadline, and was always available to answer questions. It's clear they know what they're doing.

  • IVAN BLANCO

    November 2025

    We're currently working with the Crece Virtual team on both web design and Google Ads campaigns. The site looks very professional, and the SEM campaigns are consistently generating high-quality leads. What I value most is their transparency: they explain everything clearly, send detailed reports, and are always optimizing to improve results. They're experts at what they do.

  • Juan Jose Cano Giraldo

    November 2025

    They designed a corporate website for us, optimized for local search. The SEO is flawless; we appear in the top results. Website traffic increased by 350%. Excellent service, support, and monthly follow-up.

  • Litografia Azabache

    April 2024

    We want to express our complete satisfaction with the work done by Crece Virtual. They developed a digital business model for us that included creating our website and managing our Google Ads campaigns. Their customer-centric approach and attention to detail impressed us from the start. The website is exceptionally well-designed, and the Google Ads campaigns generated a significant increase in traffic and conversions. We would recommend Crece Virtual without hesitation.

  • Tomás Vélez

    February 2024

    Crece Virtual has become our greatest ally. They are incredibly creative in their web design and have given us a unique online presence. They are experts in Google Ads and significantly increase your business's visibility. Furthermore, their specialization in software development allows them to offer customized solutions. With Crece Virtual, you're on the right track if you're looking to expand your online presence to more leads and different markets.

  • Adriana Hernandez

    February 2024

    Recommended, they designed the school's website, provided technology training (software) to the entire staff, and were extremely responsive and fast.

Digital consulting FAQ

What does digital consulting include?

A conversation to understand what you need to decide, a review of what you already have (site, domain, accounts and data), and a recommendation with priorities: what to do first, what comes next and what you don’t need. We define the scope with you based on the decision in front of you.

Who is it for?

Owners and teams about to invest in something digital who want to do it with clear criteria: a new website, a campaign, a CRM, an automation. It’s most useful when there’s no one technical in-house to separate what’s necessary from what isn’t.

Do you deliver an action plan?

Yes. Consulting ends with concrete decisions, ranked by priority, and we put them in writing so you can share them with your team or another provider.

Is consulting only for User Media clients?

Every client of ours gets it: it’s part of how we work on each project, before and during the build. If you’re not working with us yet, reach out and we’ll walk you through how to get started.

Will you always recommend your own services?

No. If WordPress, an off-the-shelf tool or your current provider is a better fit, we’ll tell you. A recommendation that only exists to sell you something doesn’t help you decide.

Can we meet during US business hours?

Yes. We work remotely from Colombia, on UTC−5 all year, which lines up with Eastern time in winter and Central time in summer.

What digital decision is in front of you?

Tell us what you want to solve and what you have today. We’ll come back with the right questions and a first possible path.

If you have quotes or proposals from other providers, keep them handy: they help us guide you.

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