From click to customer, with consent

Web analytics services that show which channel brings you customers

We install and clean up your site’s tracking: Google Tag Manager with Consent Mode v2, GA4, well-defined conversions and the source of every lead stored in the CRM. Fewer vanity dashboards, more answers about what works.

Signs your tracking can’t support decisions

Having Google Analytics installed isn’t enough. See if any of these apply:

  • GA4 shows visits, but you can’t tell how many form fills or calls turned into customers.

  • Conversions in Google Ads, GA4 and your CRM don’t match, and nobody knows which to trust.

  • Tags fire before visitors accept cookies, or never fire at all.

  • Visits from ChatGPT, Perplexity and other assistants get lost in direct and referral traffic.

  • Leads land in your inbox with no record of which campaign or search they came from.

What we install and leave running

Installed and tested on your site, on the same foundation we use on this one.

  • Tag Manager with Consent Mode v2

    Consent state is sent before the container loads, and Google tags follow whatever the visitor accepted or declined, with no page reload.

  • Conversions that mean something

    Form submissions, calls, bookings or purchases, with clear names and no personal data inside the event.

  • Where each visit came from

    UTM parameters and click IDs from Google, Meta, Microsoft, TikTok and LinkedIn, saved on the first visit and updated on the latest one.

  • Leads arrive with their history

    Every form sends the CRM the campaign, search or referring site, plus the page where the person landed.

  • Visits from AI assistants

    ChatGPT, Perplexity, Claude and Gemini show up as sources of their own instead of blending into direct traffic.

  • GA4 set up for your business

    Key events and conversions named the same way as in Tag Manager, so reports answer business questions.

Tracking at work on live sites

Two projects where every lead arrives with its source and nobody has to guess where it came from.

  1. Screenshot of the Maoke Travel website on desktop
    Screenshot of the Maoke Travel website on mobile

    Medellín, ColombiaTravel

    Maoke Travel

    A tour and experience operator in Medellín and the Antioquia region, with an English and Spanish site for travelers planning their trip.

    What we did

    A cookie notice that separates analytics from marketing, Google Tag Manager that loads only with permission, Consent Mode v2, first- and last-visit tracking with UTMs and click IDs, and forms that send that source along with every lead.

    Technology

    Footer credit: “Diseño Web con ❤ por User Media”.

  2. Screenshot of the Azabache Producciones website on desktop
    Screenshot of the Azabache Producciones website on mobile

    Medellín, ColombiaPrinting

    Azabache Producciones

    A commercial printer with eleven service lines, from digital and large-format printing to signage and packaging.

    What we did

    A sales chat and CRM so every conversation that starts on the site reaches the team organized and ready for follow-up. Between 350 and 550 sales opportunities a month end up in one place, ready to close.

    Technology

    Footer credit: “Diseño Web con ❤ por User Media”.

  3. Screenshot of the A lead in our CRM website on desktop
    Screenshot of the A lead in our CRM website on mobile

    In-house software

    A lead in our CRM

    This is how a client sees each lead in our CRM: where it came from (ChatGPT, in the screenshot), its landing page, location and device.

    What we did

    Automatic attribution from UTMs, click IDs and AI assistants: the same data this site’s form and chat save with every lead.

    Technology

    Screenshot with sample data: names and figures aren’t real customers.

Our CRM: the source of every lead, no guesswork

We built a multi-client CRM where each company sees its leads in real time, under its own brand. Every lead is classified by source using rules aligned with GA4’s default channel groups: Google, Meta, Instagram, TikTok, LinkedIn, YouTube or Bing, with paid separated from organic, plus AI assistants like ChatGPT, Perplexity, Claude and Gemini. It never labels a lead as paid without proof: a valid click ID or a paid medium on the campaign. Once your team marks a lead as a sale, you can compare channels by closed sales, not just by lead count.

How we clean up your tracking

  1. 1

    Measurement plan

    We start from the decisions you want to make and work back to the events and conversions you need. Everything else is noise.

  2. 2

    Audit of what’s installed

    We review GA4, Tag Manager, pixels and forms: what fires, what’s duplicated and what’s missing.

  3. 3

    Consent-aware setup

    We configure Consent Mode v2, the tags, and how each lead’s source reaches the CRM.

  4. 4

    Testing

    We test every conversion in the browser and in Tag Manager’s preview mode before signing off on it.

  5. 5

    Reading the data

    We go over which channels bring leads and which only bring visits, and what to change as a result.

What our clients say

Real reviews our clients left on Google.

  • Viviana Hidalgo Alvarado

    October 2026

    I really enjoyed my experience with User Media. They are very professional, attentive, and always look for the best way to help. I love that they listen to ideas, give good advice, and propose solutions I hadn't even considered. It's clear they know what they're doing and enjoy their work. I highly recommend them!

  • Dayanna david tapias

    October 2026

    I loved working with User Media. They're incredibly creative, have amazing ideas, and pay close attention to detail. I especially appreciated their dedication and how easy they are to work with. Highly recommended!

  • Daniel Gómez

    October 2026

    I loved working with User Media. They're incredibly creative, have amazing ideas, and pay close attention to detail. I especially appreciated their dedication and how easy they are to work with. Highly recommended!

  • Andrés Felipe Pájaro Martinez

    October 2026

    A very good experience with User Media. They've helped us with various digital projects and have always demonstrated knowledge, commitment, and a great willingness to find solutions. I especially want to highlight their expertise in web development and automation. I highly recommend them.

  • Sergio Andres Pájaro Martinez

    October 2026

    Our experience with User Media has been excellent. They've supported us in content creation projects for social media, news, web development, and process automation. Something I particularly appreciate is that they don't just execute our requests; they get involved, propose ideas, and constantly seek new ways to leverage technology. Their experience, commitment, and passion are evident in every project. Without a doubt, they're a great technology partner that I highly recommend.

  • Johnattan Rodriguez

    December 2025

    We've worked with Crece Virtual on several web design projects for our Barranquilla operation. Their team demonstrated a solid command of both WordPress and React, adapting to the specific needs of each project based on our technical and functional requirements. What we value most is the quality of the codebase they deliver. Each project has a clean and well-organized structure, which has greatly facilitated updates and the addition of new features when needed. The technical documentation they provide is clear and useful for our internal team. Communication throughout the entire process was smooth and professional.

  • Evelintoya1011 Montoya

    December 2025

    Working with Crece Virtual transformed how we acquire clients. From the outset, they understood our business and guided us through everything: digital strategy, website architecture, and domain selection. The WordPress site, with a custom theme and widgets created in Elementor, turned out exactly as we needed: fast, clear, and designed to make requesting quotes effortless. Thanks to technical SEO, link building, and Google Ads campaigns in Medellín, our quote requests increased several times over, stabilizing at nearly 500% higher than at the beginning. The automation that sends leads from WhatsApp to Google Sheets, complete with all the data and UTM parameters, allows us to better measure sales and repeat purchases. Furthermore, their hosting, domain, and Google Workspace services have been reliable, and whenever we need support, they're always there with quick and clear answers.

  • Diana C

    November 2025

    We have been working with Crece Virtual for several months now, and it has been a great experience. They built our website in Next.js, and it turned out super fast and professional. The best part is that they didn't leave us on our own after delivery: every month they make updates and improvements, and when we need something urgently, they always respond very quickly. Their support has been impeccable. In addition to the website, they manage our Google Ads campaigns and SEO. Honestly, everything has worked very well. The campaigns bring in good leads and have us well positioned on Google and Bing. They are very professional but also very approachable, always explaining everything clearly. I recommend them without hesitation.

  • Rafael Castaño

    November 2025

    We hired Crece Virtual to redesign our corporate website and improve our SEO. The result completely exceeded our expectations. The design is elegant, professional, and conveys the seriousness we needed as an environmental project. Navigation is intuitive, and our clients can easily find the information they're looking for. Regarding SEO and ads, we now appear in the top Google results for the searches that matter to us. The team was incredibly professional, met every deadline, and was always available to answer questions. It's clear they know what they're doing.

  • IVAN BLANCO

    November 2025

    We're currently working with the Crece Virtual team on both web design and Google Ads campaigns. The site looks very professional, and the SEM campaigns are consistently generating high-quality leads. What I value most is their transparency: they explain everything clearly, send detailed reports, and are always optimizing to improve results. They're experts at what they do.

  • Juan Jose Cano Giraldo

    November 2025

    They designed a corporate website for us, optimized for local search. The SEO is flawless; we appear in the top results. Website traffic increased by 350%. Excellent service, support, and monthly follow-up.

  • Litografia Azabache

    April 2024

    We want to express our complete satisfaction with the work done by Crece Virtual. They developed a digital business model for us that included creating our website and managing our Google Ads campaigns. Their customer-centric approach and attention to detail impressed us from the start. The website is exceptionally well-designed, and the Google Ads campaigns generated a significant increase in traffic and conversions. We would recommend Crece Virtual without hesitation.

  • Tomás Vélez

    February 2024

    Crece Virtual has become our greatest ally. They are incredibly creative in their web design and have given us a unique online presence. They are experts in Google Ads and significantly increase your business's visibility. Furthermore, their specialization in software development allows them to offer customized solutions. With Crece Virtual, you're on the right track if you're looking to expand your online presence to more leads and different markets.

  • Adriana Hernandez

    February 2024

    Recommended, they designed the school's website, provided technology training (software) to the entire staff, and were extremely responsive and fast.

Web analytics FAQ

What should I track first?

Whatever is closest to the money: leads and sales. Start with conversions (form, call or purchase) and where each one came from. Time on page, scroll depth or menu clicks can wait until the essentials work.

Can you audit our GA4 and Tag Manager setup?

Yes. We check which tags exist, which fire twice, whether they respect consent, whether conversions are real and whether they match Google Ads and your CRM. You get a list of fixes, ranked by importance.

How do you connect leads to sales?

Every lead reaches the CRM with its source (campaign, search, referring site or AI assistant) and the page where it landed. When your team marks it as a sale, you can see which channel drove sales, not just leads.

What is Consent Mode v2?

It’s how Google tags learn what the visitor agreed to: analytics, advertising or nothing. Set up properly, the consent state arrives before any tag loads and updates the moment the visitor changes their mind. We use it on this site and on Maoke Travel.

Can you track traffic from ChatGPT or Perplexity?

Yes, although many of those visits arrive without parameters and get mixed in with direct or referral traffic. Our CRM recognizes them by referring site and separates them as their own source, along with Claude and Gemini, so you can see whether AI assistants are already sending you leads.

Want to know which channel brings you customers?

Tell us which tools you have installed and where your leads end up. We’ll review your tracking and tell you what to fix first.

It helps to have read access to GA4, Tag Manager and, if you have one, your Google Ads account.

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